Privacy Policy

This privacy policy tells you what to expect when J.D.Griggs Plumbing Ltd collects personal information that you provide to us.  

Visitors to our websites 

When someone visits this website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.  

We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. 

Search Engines 

Search queries and results are logged anonymously to help us improve our website and search functionality. No user-specific data is collected by either J.D.Griggs Plumbing Ltd or any third party. 

Cookie Policy 

This website uses cookies. By using this website and agreeing to this policy, you consent to J.D.Griggs Plumbing Ltd's use of cookies in accordance with the terms of this policy. 

Cookies are files sent by web servers to web browsers and stored by the web browsers. 

The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers. 

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date. 

We use cookies on this website, for the following purposes: 

  • to make login faster to our website by remembering your login details 

  • to make the page load quicker by sharing the workload across computers 

  • to ensure our website pages are optimised for your browser or device by giving us technical information about the device or browser you are using.

Social Media 

If you send us a private or direct message via social media the message will be stored within our password-protected account. It will not be shared with any other organisations. 


We use a third-party provider to encrypt and protect our email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit. 

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law. 

Access to Personal Information 

J.D.Griggs Plumbing Ltd tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’. If we do hold information about you, we will: 

  • give you a description of it; 

  • tell you why we are holding it; 

  • tell you who it could be disclosed to; and 

  • let you have a copy of the information in an intelligible form. 

To make a request to J.D.Griggs Plumbing Ltd for any personal information we may hold, you need to put the request in writing addressing it to the address provided below. 

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone. 

If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us via the address below. 

Links to other websites 

This privacy policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit. 

Changes to this privacy notice 

We keep our privacy notice under regular review. This privacy notice was last updated on 10 December 2023. 

How to contact us 

If you want to request information about our privacy policy, you can call us.

A fine job: all works very well. I would add: I have been engaging the services of this company from time to time over more than 2 years now (2 separate flats) and have always been satisfied with the work; this company is always reliable, a pleasure to deal with, and reasonably priced. All in all, full marks from a very happy customer!


He’s an absolute pleasure to deal with and to have working in the house. He’s punctual, respectful, polite and can always explain clearly what needs doing and how he intends to fix / do it. He takes his job very seriously and I’ve always been pleased with his work.

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James answered our request for some work required by our insurance company within 24 hours (the only one to respond of four requests submitted). He was prompt, professional and reasonably priced. He will definitely become our plumber of choice in the future.


James responded quickly and did a thorough job with minimal disruption. It was a very difficult job but James tackled it without having to dig up my kitchen floor. He did not overcharge and stayed well past 6pm to get it sorted. So pleased with his work and very relieved . Highly recommended

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James is courteous and efficient. It's not easy these days to find a reliable plumber who goes out of their way to give excellent service. I recommend James to anyone seeking plumbing jobs around their homes or businesses.


Brilliant service- James replaced our bath overflow and popup waste. Arrived bang on time, a pleasure to have in our house. Second time we've used James and wouldn't hesitate to use him again as our first choice.

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James installed a bath and shower screen for me, in place of a wet room that came with the house I've recently moved into. He checked with me as he went to make sure I was happy before proceeding. Everything went very well, and everything cleared away before he left. I wouldn't hesitate to recommend.


I called James about a leaky pipe and he was round within an hour. The pipe was quickly fixed and while he was here, I showed him another problem with a wobbly tap. He tightened this quickly as well. Highly recommend James.

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James is the plumber you always hoped would turn up at your home. He is a problem solver, meticulous worker and he does what he promises he will do. I will be hiring his impressive skills again soon.


He’s an absolute pleasure to deal with and to have working in the house. He’s punctual, respectful, polite and can always explain clearly what needs doing and how he intends to fix / do it. He takes his job very seriously and I’ve always been pleased with his work.

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